Frequently Asked Questions

Get answers to your common questions about home care careers and applications.  Have additional questions? Feel free to reach out.

Job skills and growth

No. You do not need to have worked in home care before. Free trainings will help you build the skills you need to be successful.

It depends.

  • In most cases, if you are a Registered Nurse (RN), Licensed Practical Nurse (LPN) or Certified Nursing Assistant (CNA), you can get credit for the professional development certification. That certification increases the hourly pay.
  • Everyone must still take the 12- hour Orientation and Core training.

If you have questions, free help is available in most counties. Fill out this request form to ask for help.

For specific questions about the certifications through the Oregon Home Care Commission, email certifications. ohcc@odhsoha.oregon.gov.

Yes! You can grow your skills with free training and certifications. Some will help you earn more money per hour.

You must complete 12 hours of continuing education every two years to stay current in this career field and grow your skills. Classes are free, and you will be paid for the time you spend after you finish. Training information is available in multiple languages and interpreters can assist you.

No. You do not have to care for someone who speaks your language. You only need basic English skills to be a home care provider. This means you can:

  • Understand simple instructions.
  • Ask questions when you need help.
  • Complete basic work tasks.

Some caregivers work with individuals who speak the same language. Others do not. Both are okay.

What matters most is that you are:

  • Caring
  • Reliable
  • Willing to learn

Yes. People from all cultures and those who speak languages other than English are needed. Many people prefer support from someone who speaks their language and understands their culture. You can also get help in your preferred language when applying for a job in home care.

Yes! If you have questions about any part of the application process or are an existing worker looking for ways to connect with more clients, the Provider Navigator Program is a free service that helps people start and grow a career as a home care worker in Oregon. Connect with a personal coach in the Provider Navigator Program who will help you with:

  • Providing help in other languages
  • Filling out forms
  • The background check process
  • Finding work
  • Building skills

Fill out this form to get started, watch this video to learn more, or contact us with questions by calling 877-624-6080 or email: ohcc.providernavigator@odhsoha.oregon.gov